Shipping Policy
At SerenSKIN, we are committed to delivering our premium skincare products to you in a timely and efficient manner. Our shipping policies are designed to ensure your order arrives on time and in perfect condition.
Shipping Schedule
- Weekday Shipping: Orders placed on weekdays (Monday through Friday) are processed on the same day. Please allow up to 24 hours for processing.
- Weekend Orders: Orders placed on weekends (Saturday and Sunday) are processed the following Monday.
Shipping Charges
- We charge a standard shipping fee of Rs 200 for all orders across Pakistan. This fee covers handling and the delivery service.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and a link to our Track Your Order page. Use this link to stay updated on your shipment’s status. Please note that the tracking information might take some time to be updated after your order has left our warehouse.
Delivery Time
- Orders are typically delivered within 3-5 business days after processing. Delivery times may vary based on your location and any potential logistical challenges.
Additional Information
- Please ensure that your shipping address is correct when placing your order. SerenSKIN is not responsible for orders shipped to incorrect addresses provided by the customer.
- If you encounter any issues with your shipment, please contact our customer service team immediately. We are here to help ensure that your experience is smooth and satisfactory.
Thank you for choosing SerenSKIN. We look forward to serving you with the best skincare products designed to simplify and enhance your beauty routine.